Terms and Conditions

MoonPrize Casino’s terms and conditions explain the rules that apply when you access the website, create an account, use promotional offers, play available games, or interact with related services on the platform. These site terms are meant to set clear expectations for both players and the operator.

By registering, logging in, using the website, or taking part in any game, promotion, or account feature, you agree to follow these conditions of use. If you do not agree with them, you should not use the platform.

Important Rules That Apply to Your Use of the Platform

These terms apply to your use of the MoonPrize Casino website, your player account, available gameplay features, purchase and redemption functions, promotions, customer support channels, and related services. They work alongside any specific rules that may apply to certain games, payment methods, bonus offers, or policies published elsewhere on the site.

Where additional promotion rules or policy pages apply, those should be read together with these account rules. If a specific offer includes extra conditions, those offer terms will also form part of your agreement with the platform.

Who Can Use MoonPrize Casino

MoonPrize Casino is intended for adults only. You must be at least 18 years old, or the legal age required in your state, province, territory, or other jurisdiction, whichever is higher, to access or use the platform.

It is your responsibility to make sure that online casino play, sweepstakes play, purchases, and redemptions are lawful where you are located. Access may be restricted, blocked, or unavailable in certain places, and the operator may refuse or limit service in regions where use of the platform is not permitted or not supported.

Based on the current rules published for promotional offers, service restrictions may apply in certain US states and other jurisdictions. Availability can change over time, and not all games, features, purchase options, or promotions will be available in every location.

Creating Your Account the Right Way

When you register, you agree to provide information that is accurate, complete, and current. This includes basic details such as your name, date of birth, address, email address, and any other information reasonably requested during sign-up or later account review.

Your account must be opened in your own name and for your own personal use. You may only create and use the number of accounts allowed by MoonPrize Casino. Duplicate, false, misleading, or unauthorized accounts may be restricted, suspended, or closed.

If your details change, you should update your account information promptly. Keeping your profile accurate helps avoid delays with verification, support requests, or redemptions.

Verification Checks Help Protect the Platform

MoonPrize Casino may request documents or information to confirm your identity and protect the integrity of the service. These checks may take place during registration, before a purchase is accepted, before a redemption is approved, when account details change, or any time the operator reasonably believes further review is necessary.

Verification may include confirmation of:

• identity and age
• residential address
• ownership of a payment method
• source of funds or transaction activity, where appropriate
• other account details needed to complete compliance or security checks

Requested documents may include a government-issued ID, proof of address, payment confirmation records, or similar materials. If requested information is not provided, or cannot be verified satisfactorily, access to some account features may be limited.

Your Account Is Personal to You

You are responsible for keeping your login credentials secure and confidential. Any activity that takes place through your account may be treated as activity authorized by you, unless MoonPrize Casino is notified promptly of a security issue.

Your account may not be shared, transferred, sold, pledged, or used by another person. You may not register or use an account on behalf of a friend, family member, business, or any third party.

If you believe your account has been accessed without permission, you should contact support as soon as possible. The operator may suspend account access while security checks are carried out.

Deposits, Purchases, Redemptions, and Account Balances

MoonPrize Casino may offer account funding, promotional purchases, or redemption options through methods such as ACH, Visa, MasterCard, and PayPal, subject to availability. Payment methods can change, and some options may not be available for every player, device, or location.

Processing times, minimum and maximum transaction amounts, verification checks, and account limits may vary. Redemptions may be reviewed before approval, and the operator may request additional documentation before processing a payout.

Where promotional currency or sweepstakes credits are used, separate redemption rules may apply. Based on the currently published bonus policy, redemptions may be subject to a minimum of 100 Sweeps Coins, one redemption request per day, and a maximum of $10,000 per day overall. Redemptions may also take time to process, and larger requests may require additional review.

MoonPrize Casino reserves the right to delay, refuse, reverse, or cancel a transaction where it reasonably believes there is a verification issue, payment problem, legal restriction, suspected misuse, or technical error.

Bonus Rules You Should Read Before Claiming an Offer

Bonuses, free spins, welcome offers, mail-in promotions, purchase packages, and similar deals may come with separate bonus terms. Players should review the specific conditions attached to each promotion before taking part.

Depending on the offer, bonus terms may include requirements related to:

• eligibility and location
• account verification
• playthrough or wagering
• time limits and expiration
• game restrictions
• maximum redemption or conversion limits
• activation method, including automatic crediting or manual opt-in

For example, currently published MoonPrize Casino promotional offers include a welcome package of 200,000 Gold Coins and 0.3 Sweeps Coins, as well as certain mail-in and purchase-based rewards. Current promotion terms also state that Sweeps Coins generally carry a 1x playthrough requirement, may expire after 90 days from the last login, and may be restricted in certain US states, parts of Canada, and all jurisdictions outside the US and Canada.

Promotions can be changed, paused, limited, or withdrawn at any time, especially where there is suspected abuse, legal restriction, or operational need. If you are using a bonus, you should also review the applicable Bonus Terms before participating.

Game Access May Change from Time to Time

MoonPrize Casino aims to keep its platform available across supported devices, including desktop and mobile access, but game and service availability is not guaranteed at all times. Access may be affected by maintenance, software updates, provider changes, local laws, device compatibility, network issues, or other technical reasons.

Some games, categories, features, or promotions may be unavailable in your region or may only appear for certain users. The operator may add, remove, suspend, replace, or limit games and services at any time without prior notice where reasonably necessary.

Game content supplied by third-party studios, including providers such as Evolution Gaming, NetEnt, Big Time Gaming, Red Tiger Gaming, and others, may also change over time based on licensing, integration, or commercial availability.

Fair Play Matters on Every Account

Players are expected to use the platform honestly and lawfully. You may not use MoonPrize Casino for any improper purpose or in any way that undermines the fairness, security, or normal operation of the service.

Prohibited behavior includes, but is not limited to:

• providing false or misleading information
• using another person’s payment method without authorization
• collusion, fraud, or deceptive activity
• bonus abuse or attempts to gain an unfair advantage from promotions
• chargeback abuse or payment reversal misuse
• using bots, scripts, automated tools, or unauthorized software
• attempting to manipulate games, systems, outcomes, or technical settings
• allowing another person to use your account
• using the platform in breach of applicable law

MoonPrize Casino may investigate unusual patterns of play, irregular account activity, linked account behavior, or suspected misuse where needed to protect the platform and its players.

When MoonPrize Casino May Limit or Close an Account

MoonPrize Casino may refuse service, restrict account access, suspend promotions, place transactions on hold, remove promotional benefits, freeze activity for review, or close an account where it reasonably believes action is necessary.

This may happen, for example, if:

• verification remains incomplete
• account details appear inaccurate or misleading
• the player is not eligible due to age or location
• there is suspected fraud, abuse, or unlawful activity
• the platform rules have been broken
• technical, payment, or compliance concerns require review

These steps are intended to protect the business, its service providers, and its players. Where appropriate, MoonPrize Casino may review the circumstances and take action it considers fair and reasonable based on the available information.

Errors, Incorrect Balances, and Technical Problems

Although MoonPrize Casino works to keep the platform accurate and stable, errors can still happen. These may include display mistakes, bonus crediting issues, incorrect balances, pricing or purchase errors, interrupted sessions, payment problems, or game malfunctions.

If an obvious mistake occurs, the operator may correct the issue and take reasonable steps to address any effect it had on the account, transaction, or game result. This may include removing funds, reversing credits, canceling a promotion result, restoring a session where possible, or placing a matter under review.

Players should not knowingly take advantage of a technical problem, software fault, or incorrect offer. If you notice a significant issue, you should report it through the platform’s support channels.

Responsible Gaming Comes First

MoonPrize Casino supports responsible gaming and expects players to treat gambling-style entertainment as a leisure activity, not a way to earn income or solve financial problems.

Players who need limits, breaks, or account restrictions are encouraged to use any responsible gaming tools made available on the platform. You can also review the site’s Responsible Gaming information if you want more detail about safer play options.

The Site’s Content and Branding Belong to the Operator

The website’s design, branding, graphics, text, logos, software elements, features, and original content are owned by MoonPrize Casino, its affiliates, or its licensors, unless stated otherwise.

You may not copy, reproduce, modify, republish, upload, distribute, sell, or commercially use any part of the site without prior written permission. Personal use of the platform in line with these service terms is allowed, but ownership rights remain with the operator and its licensors.

Third Parties Also Help Power the Service

Some parts of the platform may rely on third-party providers. This can include game studios, payment processors, identity verification vendors, hosting services, fraud prevention tools, customer support technology, analytics services, and similar operational partners.

Because of this, some features may depend on external systems that are outside the direct control of MoonPrize Casino. Delays, interruptions, or limited availability may sometimes result from third-party outages, provider rules, or technical issues affecting those services.

Liability Has Reasonable Limits

MoonPrize Casino is not liable for losses, costs, or damages resulting from circumstances it does not reasonably control, or from the way a player uses the platform in breach of these rules.

This includes issues related to technical interruptions, internet failure, unsupported devices, user mistakes, account access caused by poor password security, third-party service outages, force majeure events, legal restrictions, payment provider problems, or misuse of the service.

Nothing in this section is meant to limit any rights that cannot lawfully be excluded under applicable law. These terms are intended to allocate responsibility fairly, while recognizing the practical limits of an online service.

Services Are Provided Without Constant Availability Guarantees

MoonPrize Casino provides its website, account features, games, and related services on an “as is” and “as available” basis. In plain terms, that means the platform is offered as it exists at a given time and may sometimes be unavailable, limited, delayed, or affected by errors.

The operator does not guarantee uninterrupted access, continuous uptime, perfect compatibility with every device, or error-free operation at all times. Reasonable efforts may be made to maintain service quality, but constant availability cannot be promised.

Updates to These Terms May Happen

MoonPrize Casino may revise these terms and conditions from time to time to reflect legal updates, service changes, operational needs, product adjustments, or policy improvements.

Unless stated otherwise, the latest version posted on the website will apply from the date it is published. Continued use of the platform after updated terms are posted will normally mean that you accept the revised conditions of use.

Players should check this page periodically so they stay aware of any changes that affect account use, gameplay, promotions, or redemptions.

Other Policies You May Need to Review

These terms should be read together with other relevant site policies where applicable. Depending on the services you use, this may include the Privacy Policy, bonus rules, anti-fraud or verification procedures, cookie disclosures, and payment or sweepstakes redemption rules.

If identity verification or transaction review applies to your account, you may also need to review the site’s AML and KYC requirements where those are published.

Questions About the Terms or Your Account

If you have questions about these terms, your account, verification, or the general use of the platform, you can contact MoonPrize Casino through its official support channels.

Support is available through live chat and by email at support@moonprizecasino.com.

These terms are intended to create clear expectations around how MoonPrize Casino works, who may use it, and what responsibilities apply on both sides. By continuing to access the website, maintain an account, or use the available services, you confirm your acceptance of the current terms in effect.